E-Learning Modules

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Introduction to Serving LGBTQ+ People in Behavioral Health Settings

This 6-module course will equip behavioral health providers with information and practice tips to improve services for LGBTQ+ people in their care. This self-paced course provides information on terminology, general identity development, disparities among LGBTQ+ populations across the lifespan, and best practices for behavioral health providers.

The six modules include:

  • Exploring SOGIE-Focused Terminology
  • Understanding the Unique Needs of LGBTQ+ People
  • Working with Transgender and Nonbinary Populations
  • Exploration of Intersectionality
  • Addressing Biases within Ourselves, Systems and Providers
  • Creating a Welcoming Environment: Enhancing Diversity and Non-Discrimination Policies and Practices

The UConn School of Social Work is approved by the Connecticut Department of Public Health to provide continuing education credits (CECs) for social workers. The School is accredited by the Council on Social Work Education. The University of Connecticut is accredited by the New England Association of Schools and Colleges, Inc. through its Commission on Institutions of Higher Education.

Supporting LGBTQ+ People in Healthcare Settings for Non-Clinical Staff

This two-module course will help non-clinical staff to:

  • Learn about the unique experiences of LGBTQ+ individuals,
    including disparities across areas of healthcare and public service
  • Gain a deeper understanding of their crucial role in creating a supportive environment for LGBTQ+ customers;
  •  Gain concrete strategies for affirming LGBTQ+ customers in both phone and in-person interactions.

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